Blooper of the Week: The Absense of Little Susie

I scheduled Poor Little Susie (we’ll use that name to protect the innocent) for a job interview with one of my clients.  Little Susie never showed.  She called me in a panic an hour after her interview.  Said she had been in a horrific automobile accident.  Said the police came, and everything.  Said the other lady got charged with the accident and she didn’t have to be hospitalized so everything was OK!  Everything was OK and she could interview tomorrow.

I guess my client had heard this one before.  They said, alright…we will see Little Susie tomorrow, just have her scan and email or fax a copy of the police report to them directly and they would reschedule the interview.

When I gave Little Susie this information she went in to a panic.  “They can’t do that, I could have been killed!  I don’t have a copy of the police report, the other lady got charged.  You should see what she did to my car!”

Tiring of this charade I said, “Alright Little Susie, here’s what I will do for you.  Take your camera or camera phone out to your car (which she said she drove home), take a picture of the damage and email it to me.  I will forward it to my client and see what they will do.”  She hung up on me.  I thought one of our cell phones dropped the call.  After spending 3-5 hours of my time qualifying Little Susie and running her references to get her the interview, I was sure she wouldn’t have hung up on me.

Little Susie was a liar!  Running late for an interview is usually the kiss of death, but lying definitely is.  There is a slight chance if you are running late for an interview, call them or call your Recruiter and tell the truth your interview may be salvaged.  Integrity is getting harder and harder to find in this world.  If you have the chance to display it, by all means do.  I’m not sure what made Little Susie late for her interview but I would bet next month’s pay it wasn’t an automobile accident.

Do People Actually Sound Like Chickens in a Job Interview?

I interviewed a candidate for one of my clients last week and made the mistake of opening the interview with the statement, “Tell me about yourself.”  OK, some of you may have read on Facebook I turned 50 last week.  I was afraid I was going to start receiving Medicare checks before this candidate finished speaking.

Have you ever been near chickens, perhaps on a farm?  They sound like this … bak, bak, bak, bak, bakawwwww!!!!!  Bak, bak, bak, bak, bak, bak, bakaaaawwwwwwwwww!!!!!  I’m a great listener, and having interviewed thousands of candidates in my years of recruiting.  You would think I could listen to someone indefinitely.  But this lady caused me to drift.  I started thinking of my childhood.  The wonderful Sundays after church down on the farm.  The hayrides, horseback riding, berry picking, riding the tractors, playing in the barns and the chickens, that’s right, chickens!  The more this lady talked the more she sounded like a chicken.  It started sounding like bak, bak, bak, bak, bakaaawwwwwww!!!!!!  If Colonel Sanders would have been alive and anywhere near this lady she would have been in danger!

All joking aside communication skills are one of the most sought after skill sets in this electronic, crazy world we live in.  No one can communicate verbally or in writing anymore.  I have been in social settings where if the conversation was not stimulating enough members of the group actually returned to entertainment from their electronic device, their iPad, iPod, iPhone or iwhatever.

If you can’t communicate effectively and succinctly in a job interview forget it, someone else is going to get the job.  First of all, how much time do you think you are going to get from a busy professional in a job interview, thirty minutes, forty-five?  Or maybe ten.  That all depends on you.  Yes, that’s right, you.

In our Essential Interview Preparation Workshop we teach you how to construct powerful accomplishments that parallel the job description.  These accomplishments should do nothing less than blow an interviewer backwards out of their chair, definitely raise their eyebrow and make them think, “Now this candidate is good.”  Most interviewers have limited attention spans…seconds.

When you use an attention-grabbing opening statement describing your accomplishment you will have your interviewer’s attention until you finish speaking, 45 seconds later.  You gain the interviewer’s respect by demonstrating you can communicate, by getting one of your powerful accomplishments succinctly on the table.

Then we teach you how to steer and control the interview segueing in to all of your accomplishments in our Innovative Interview Techniques Workshop.  And your interviewer will continue to listen to what you say…again and again and again and who knows?  You may get 1.5 hours of the interviewers time.  And if you do, you did real good!

Domestic Disturbance – When Money Goes Out the Back Door, Love Walks Out the Front

Would your Domestic Partner leave you because you are in jeopardy of losing your home? I had a job seeker tell me this was their situation, and they had children. They were desperately seeking my help to become gainfully employed again. It was one of the most disturbing conversations I had ever experienced in my recruiting career. Our economy has had tragic results for many people. What has happened to some people has been nearly unimaginable for many of us.

Interview of STATURE has a new program that will help if you are in this situation. Our Domestic Disturbance Program will provide our three workshops (Critical Resume Construction, Essential Interview Preparation and Innovative interview Techniques) to you, free of charge if you are an active job seeker and are in jeopardy of losing your home. No one, do to this world-wide, depressed economy should be without a place to live. And Interview of STATURE wants you to know that we will do everything possible to help you become gainfully employed again.

Our once-sound economy was built on hard work, determination and a sense of family. We have to work together to rebuild our economy’s strength. Please reach out to us if you can use our help.

Why Employers Press You for Salary Information and Keep a Poker Face in a Job Interview

In today’s Economy when a hiring authority makes a job offer they want to get the best bang for their buck!  Hiring top talent at a reasonable price not only makes them look good to their boss, it saves the company money.

This is the reason employers keep a poker face in an interview.  I have had candidate tell me over the years hiring managers are hard to read in an interview.  Think about it.  If you know they are excited to get you on their team you will ask for more money, right?

When hiring authorities ask the dreaded interview question, “So what are you looking for,” it’s important for you to give an educated response.  Talking about money too early in the interview process without building value will hurt your offer.  It may even cost you the job.

At that point, the only response is, “In my current role (or at my last company) I am/was making $_______.  If you decide to hire me I would like to know what you think I am worth at the end of the interview process.”  Believe me if you give them an acceptable salary you will get no more.

Then get your accomplishments on the table.  Accomplishments differ from daily task work (we teach how to construct powerful accomplishments in our Essential Interview Preparation Workshop).  Each time you deliver an accomplishment your dollar value increases.

You may go through two to three rounds of interviews, and meet several hiring authorities in the company.  You will start to notice buying signs (taught in our Innovative Interview Techniques Workshop).  Once you begin to notice buying signs it will be obvious the employer has interest in bringing you on board.  Once you realize that, your negotiating power during the offer will increase.

 

All About the Money

A candidate answered an ad I ran for a Financial Analyst position for an international client of mine.  My client was looking for someone with a BS in Finance, an MBA and financial modeling skills.

This candidate was good.  I knew if he interviewed well he should get an offer from my client.  I gave the candidate my interview technique workbook at the time. 

When I asked the candidate what salary he was looking for he said he made $66K + 10 percent bonus, but was looking for $72K with at least a 10 percent bonus.  I explained $72K was my client’s absolute maximum which the candidate said would work.

My client loved my candidate’s resume, wanted to see him right away.  After the interview, I debriefed my candidate asking him if he was interested in the position.  He said, “Yes.”  I asked him if he would still take the job at $72K, he said, “Yes.”

After the interview, my client wanted to make an immediate offer an asked what my candidate was making and currently looking for in salary.  I told them $66K and $72K, respectively.  My client went the full $72K + 15 percent bonus.  They asked me to immediately call the candidate, explain they were all very impressed and make the offer.

This candidate accepted my client’s offer at $72K and signed the offer letter.  Three days later this candidate called me and said if they would pay him $80K he would resign from his current job.  My client rescinded the offer.  This candidate worked happily ever after making $66K a year at his original employer.  From what I’ve heard, the candidate still works there.

My client told me they would never forget my candidate.  Word to the wise, it is a small world out there and a commitment is a commitment.  You never know when you will have the chance for a wonderful job opportunity and run in to that same hiring manager who has witnessed or heard something negative about you.  Keep your professional actions and reputation clean!

Being Too Casual

Ever wonder why interviewers talk casually in an interview?  Sometimes they talk about things they like to do with their family.  Then you start talking about things you like to do with your family.  You feel like you are gaining rapport by your exchanges, especially if you seem to have things in common.

I had a candidate who loved her interviewer, said they had so much in common.  She said she felt like family when she left the interview.  Well, let me tell you something.  That was family that turned on her!

By the time the interviewer got finished with her, she told him about her divorce, her three children she had to rush home to every evening, her on-again-off-again boyfriend who liked to sit around the campfire until wee hours of the morning, her grandmother who was dying of terminal cancer she was spending a lot of time with.  Need I say more?  The interviewer passed on her and I could not tell you why, but could have guessed.

Good interviewers will get information out of you without you even knowing it.  My point, do not talk about anything in your personal life.  Interviewers will definitely pass judgment on you.  People want to hire role models of society, no baggage, no personal issues, no obligations other than work, no personal history, no sorrow, no fatigue, no sensitivity and no emotion.  They want a robot that can perform with a smile.

If you talk about your accomplishments you were commended for in your previous positions (the ones that related to the job you are interviewing for) and nothing else you can get the job.  Don’t take part in idle conversation, just acknowledge it and lead the interviewer back to the subject.  You must know how to control the interview.

 

Team Player vs. Loaner

I realized early on in my recruiting career I couldn’t send out candidates to interviews without properly coaching.  I had a great candidate with an excellent background, an Accountant, who I sent to one of my clients for an interview.  When he reviewed her resume he wanted to meet her right away.

After the interview I asked the employer if he would like to make this candidate a job offer?   He hesitated and said, “We really liked her, but I’m not sure she would work well with the group”.  When I questioned his response he said, “When I asked her if she worked better in a group setting or by herself” she replied, “I am not one who needs a lot of help.  I can work on my own.  With my experience I can accept assignments and get them done with minimal supervision”.  The client felt this candidate would be a loaner.

I asked if I could contact the candidate for clarification, knowing it would be nearly impossible to change my client’s mind.  The candidate said the employer talked a lot about how inexperienced his team was and he really needed someone who could hit the ground running.

I personally spent 1.5 hours interviewing this candidate before recommending her.  She was a lovely lady, someone everyone would enjoy working with.  I called the employer back and explained the candidate was trying to convey she could work on her own without requiring much of his assistance.  The employer still refused to hire her.

When asked if you work better in a group or by yourself I recommend this answer, “I do well in both settings.  I don’t require much supervision but really enjoy working with my colleagues in a  group project setting”.